"...the billing department down the hall."

About Us

MultiMed Billing Service practices revenue cycle management for emergency medical service providers through the use of secure, industry-leading technologies and an expert staff ready to optimize reimbursements.

Our mission is to be more than your billing company. We strive to be a partner, working to increase collections and improve profitability, while providing nuanced, collaborative feedback on a variety of issues. Partnering with MultiMed means gaining an ally.

We realize to the world at large our work product is attributable to your company. That's why we provide the same superior level of customer service you demand of yourself, whether it be productive, courteous interactions with payers or ensuring that your patients are respected and supported.

Company History

MultiMed Billing Service was founded in Baldwinsville, New York in 1989 as one of the first dedicated ambulance billing companies in the United States. Now approaching its 30th anniversary, MultiMed represents more than 100 clients nationwide.

The company began as an extension of those clients, aiming to function as a seamless addition - the "billing department down the hall.""

Over the past three decades, the EMS landscape has changed drastically. MultiMed has evolved through all of it and our clients benefit from that longevity and experience. We maintain the "down the hall" feel by assigning each account a dedicated claim representative, who clients will get to know on a first-name basis. But standing behind that representative are the resources of a thriving company with highly specialized employees, a broad network of contacts and a breadth of experience in all areas related to EMS billing.

Meet the Management Team

Bill Long
CEO & Founder

Bill Long is MultiMed's founder and CEO. In addition to 28 years in medical billing, Bill spent 20 years working in claims at a leading insurance company. He is a Certified Healthcare Billing and Management Executive (HBMA) and a member of the American College of Healthcare Executives. Bill enjoys golf and spending time with his family.

William Shipman
Senior Vice President, Sales

Bill Shipman is in his 23rd year with MultiMed. He currently serves as Senior Vice President and member of the Board of Directors. Bill is a graduate of Rochester Institute of Technology with a Bachelor of Science degree in Business Administration. Bill, his wife and two sons live in Baldwinsville, New York. Bill is originally from Penn Yan, New York and has also lived in Connecticut and England. When not enjoying time at MultiMed, Bill may be found playing golf or coaching his two sons youth baseball and basketball teams.

Emily Maloof
Director, Operations

Emily Maloof manages MultiMed's team of expert claims representatives and has worked at MultiMed since 1995. Emily sees to it that all of our clients and their claims are handled efficiently, professionally and within compliance. Emily holds an Associate of Arts degree in Human Services from Genesee Community College.

Liz Griffith
Director, Finance

Liz Griffith is a Licensed Master of Social Work with more than 21 years of health care experience. At MultiMed, Liz is responsible for the Payment Posting Department, Client Services and the month end process. She enjoys traveling with her family and attending their various sporting events.

Liz was previously employed at Medical Answering Services where she was the General Manager and Corporate Compliance Officer, the PACE (Program of All-Inclusive Care for the Elderly) program where she was the Director of Operations, Odyssey Health Care and Manor Care Health Services in Pittsburgh, PA.

John Lester
Director, Business Integration

John is a certified Paramedic with more than 17 years of EMS experience. John oversees MultiMed's ePCR programs, Information Technology department and Billing coders. He was previously employed at Finger Lakes Ambulance where he was the Director of Business. Off hours, John finds family time to enjoy camping, kayaking, snowmobiling and bicycling.

Elizabeth Staple

Beth Staple holds a J.D. from the Benjamin N. Cardozo School of Law and a B.S. in Public Relations from Syracuse University. With five years of health law experience, Beth serves as MultiMed's in-house counsel and compliance officer. Beth enjoys reading, sports, and travel.

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Questions? Get in touch!